OMBUDSMAN PROGRAM 

Each issue, LIFESTYLES Over 50 Northeastern Pennsylvania recognizes a local nonprofit, individual, or group for their contribution to our region. This month, we are proud to “pay it forward” by presenting $150.00 to Serving Seniors in support of their Ombudsman program—featured in our last issue—in appreciation for their service.

"Ombudsman" is a Swedish term meaning "Citizen Representative." Ombudsmen are trained individuals who advocate resolving concerns on behalf of individuals who receive long-term care services. Ombudsmen provide information to residents and their family about rights, procedures, and additional resources within the facility or community. An Ombudsman investigates concerns and works to resolve issues that may rise involving a resident in a long-term care facility.

The mission of the Ombudsman Program is to “Advocate for those who can’t, support those who can, and ensure that all long-term care residents live with dignity and respect.” Ombudsman services are confidential.

For more information on the Ombudsman Program, please contact

Luzerne and Wyoming County: Ombudsman Marcia or Susan at 570-550-3811

or e-mail [email protected].

Lackawanna, Monroe, Pike, and Wayne Counties: Ombudsman Linda or Melinda at 570-344-7190 or e-mail [email protected].

If you are a local nonprofit, individual, or group, serving within Northeastern Pennsylvania, please call 570-390-3350 or e-mail your information to [email protected]. We’ll be happy to consider you!